Frequently Asked Questions
Everything you need to know about Arrow Golf gear and services.
What is the standard shipping time for custom golf clubs?
Custom-built clubs typically take 7-10 business days to assemble and test before shipping. Once dispatched, standard shipping usually takes an additional 3-5 business days.
Do you offer a warranty on Arrow Golf equipment?
Yes, all Arrow Golf clubs and bags come with a limited 12-month warranty covering any manufacturing defects or structural failures under normal playing conditions.
Can I return a product if I am not satisfied with the performance?
We offer a 30-day playability guarantee. If you aren't hitting the ball better with our gear, you can return it for store credit or a full refund, provided it shows only normal signs of wear.
How do I determine the correct club length and grip size for my game?
We provide a comprehensive digital fitting guide on our website. You can also contact our pro-staff via live chat for personalized recommendations based on your height and wrist-to-floor measurements.
Do you ship Arrow Golf products internationally?
Currently, we ship to the United States, Canada, and the United Kingdom. International shipping rates and customs duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger equipment purchases.